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CSA (Services) Limited

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Our courses

Advanced Credit Controller Level 3

Compliance Risk Officer Level 3

Counter Fraud Investigator Level 4

Credit Controller Level 2

Governance Office Level 4

Regulatory Compliance Officer Level 4

Senior Compliance Risk Specialist Level 6

Trading Standards Professional Level 6

 

About Us

CSA Learning is a not for profit training provider specialising in apprenticeships for local authorities and organisations operating in regulated industries.

Our experienced team of industry practitioners, which combines training, coaching and assessment excellence, has been successfully delivering apprenticeship programmes since 2017:

Level 2:

  • Credit Controller and Collector

Level 3: 

  • Senior Credit Controller and Debt Collection Specialist
  • Compliance and Risk Officer

Level 4: 

  • Governance Officer
  • Counter Fraud Investigator
  • Regulatory Compliance Officer
  • Regulatory Compliance Officer (Housing)

Level 6: 

  • Senior Compliance and Risk Specialist
  • Trading Standards Professional

Our experts guide learners and their line managers/mentors through every apprenticeship from enrolment through to the independent End Point Assessment. 

Why study with us

Our small cohort sizes mean that all learners have the full support they need throughout the duration of the apprenticeship. One to ones, tri-party progress meetings and ad hoc support are all provided by a dedicated, experienced coach.

Small cohorts allow CSA Learning's Tutors to tailor the 'off the job' coursework, assignments and tasks to suit both the learner and their department which means the apprentice's input is relevant, keeps them focused and has real tangible benefits to the business overall.

Enrolment

Each apprenticeship programme will typically have three intakes each year so employers have the flexibility to start learners at a time that works for everyone.

Enrolment typically entails a learner eligibility check, submission of a pre-enrolment form and an enrolment call.

Training Centre Locations

Our apprenticeship programmes are typically delivered online, via Zoom or Teams, which means we can accommodate individual learners from different industries and all corners of Norfolk. Our employers and apprentices appreciate the flexibility of online learning and develop a deep understanding of good practice in their own workplace and a broad appreciation of other sectors.

For groups of 6 or more from one or associated organisations, we can offer workplace Workshop delivery and a closed cohort status which gives the employer flexibility with regard to start dates and allows us to tailor the Workshop content to suit both the learners and the business.

The employer should allow six hours per week for the learner to complete their OTJ assignments.

Videos

Apprenticeships for Everyone

Who Pays for Apprenticeships?

Apprenticeships Shouldn't be Time Consuming

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